Status : ongoing 
Location : Seoul 
Company Information : 외국계 software 
Job Description : Technical Support Engineer you will provide support to our customers and this will allow you to gain:

Product knowledge
Skills in troubleshooting, software testing, and debugging
Exposure to real-world applications
Opportunities to develop your communication, presentation, and leadership skills
Opportunities to work closely with other departments across the company to resolve complex problems. 
Job Requirements : As a Technical Support Engineer you will help make our customers successful in the usage of MATLAB and Simulink product lines. This involves resolving customer reported issues in a wide area of products, applications, and industries. Collaborating with specialists will help you understand customers’ requests and the background of their requests. Having a clear understanding of the issue, you will provide the customer with an appropriate solution. In addition, you act as a customer advocate if the issue requires internal escalation, keeping the customer informed of the progress. By providing feedback to our development organization, you enable the continuous improvement of our product lines. Your post-sales relationship with our customer is important to their long term satisfaction. The feedback that you provide to our organization will be very helpful in understanding the needs of our customers.

Qualifications Required / Preferred

We also require:

University degree in Engineering or Science
Excellent language skills in Korean and English required.
Strong verbal and written communication skills
Familiarity with mathematics
Familiarity with controls systems or signal processing
Knowledge of at least one operating system and at least one programming language
Strong commitment to learning and personal development
Knowledge of MATLAB


Skills in model based design and/or production code generation
Other languages are a plus. 

Technical Support Engineer - Simulink/Controls (Mathworks products) 모십니다. 담당 컨설턴트: 02 597 3624